Terms and Conditions

Using acm365 Terms and Conditions — applicable to all members

Please read these Terms and Conditions carefully before creating an account or using any services on acm365. These terms define the rights and responsibilities of both you and us.

Last Updated: January 2026
Effective Date: Applicable from January 1, 2026

1 General Terms & Conditions

Acm365 (referred to as "we", "the platform", or "the company") is an online gaming and betting service provider. By accessing or using the acm365 website or app, you are deemed to have automatically accepted these Terms and Conditions.

If you do not agree to these terms and conditions, please do not use acm365. Registering or logging in to acm365 means you have read, understood, and agreed to comply with all of these terms.

acm365 reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

These terms are provided in English for the convenience of users in Bangladesh. However, in the event of any legal dispute, the English version shall be considered the definitive reference.

2 Account Registration & Usage

To use acm365 services, you must create a valid account. All information provided during registration must be accurate, complete, and up to date.

  • Each person may hold only one account. Creating multiple accounts is strictly prohibited.
  • It is your responsibility to keep your login credentials (username and password) confidential.
  • Use a strong password to keep your account secure.
  • You may not allow anyone else to access or use your account.
  • If you notice any suspicious activity on your account, please contact our support team immediately.
  • Accounts created using false information may be terminated at any time.
If multiple accounts are detected belonging to the same individual or household, acm365 reserves the right to close all associated accounts and forfeit any deposited funds.

3 Age Verification & Eligibility

Acm365 is for adults only. By registering, you confirm that you are at least 18 years of age.

  • No one under the age of 18 may register or play on acm365.
  • Acm365 may request a national ID or other supporting documents for age verification at any time.
  • Failure to pass age verification may result in the temporary or permanent suspension of your account.
  • If you suspect a minor is engaging in gaming activity, we ask that parents or guardians contact us immediately.
Protecting minors is one of acm365's highest priorities. We are committed to ensuring responsible gaming at all times.

4 Deposit & Withdrawal Policy

The following rules apply to all financial transactions on acm365:

Subject Description
Minimum Deposit BDT 200 (Mobile Banking/Nagad/Rocket)
Minimum Withdrawal BDT 500
Withdrawal Processing Time Usually within 15 minutes to 24 hours
Payment Methods Mobile Banking, Nagad, Rocket
Currency Bangladeshi Taka (BDT)

Withdrawals can only be processed via the same method used for the deposit. Withdrawals may be held if account verification is incomplete. acm365 reserves the right to request additional verification for any suspicious transaction.

If money laundering or fraud is suspected, acm365 may freeze the relevant account and funds at any time and report the matter to the appropriate authorities.

5 Bonus & Promotion Terms

Acm365 offers various bonuses and promotions from time to time. Please read the applicable terms carefully before claiming any offer.

  • Each bonus has its own wagering requirements, which are clearly stated on the bonus page.
  • The welcome bonus is available to first-time registered members only.
  • Bonuses may only be used on specific games — please check the details of each offer.
  • Attempting to withdraw before meeting the bonus wagering requirements may result in the bonus being forfeited.
  • Attempting to claim bonuses through multiple accounts will be treated as fraud.
  • Acm365 reserves the right to modify, suspend, or cancel any bonus offer at any time.
Check the promotions page regularly for the latest bonus offers and terms. Special offers are available for a limited time only.

6 Betting & Gaming Rules

The following general rules apply to all members when playing games on acm365:

  • All betting and gaming outcomes are determined by an RNG (Random Number Generator) or a live dealer, ensuring complete impartiality.
  • If a game is interrupted due to a technical error, acm365 may void that round.
  • In Sports Betting, markets may be voided or restricted in response to changing circumstances during a match.
  • Any winnings obtained by exploiting a system error or vulnerability will be deemed void.
  • In the event of any dispute regarding game outcomes, acm365's decision is final.

Acm365 reserves the right to modify game rules at any time. Game-specific rules can be found on the relevant game page.

7 Account Suspension & Closure

Acm365 may temporarily or permanently close an account under any of the following circumstances:

  • If these Terms and Conditions are violated.
  • If involved in fraud, deception, or any illegal activity.
  • Creating an account using false information.
  • Operating multiple accounts.
  • Attempting to abuse bonuses or exploit system vulnerabilities.
  • If the account has been inactive for an extended period (more than 12 months).
If there is a valid balance at the time of closure and no evidence of rule violations is found, acm365 will make every effort to return those funds.

You may request to close your account at any time. The account will be closed within 48 hours of receiving your request.

8 Responsible Gaming

Acm365 believes gaming is a form of entertainment — not a source of income. We encourage all members to play responsibly.

  • Set deposit and betting limits for yourself.
  • Make use of the temporary break or self-exclusion options.
  • Gaming is not a solution to financial problems.
  • If gaming starts to feel like an addiction, seek help immediately.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

9 Privacy & Data Protection

Acm365 takes the protection of your personal data seriously. We use 256-bit SSL encryption, and your information is never sold or shared with any third party.

The types of information we collect:

  • Personal information provided at registration (name, mobile number, email).
  • Financial transaction details (for identity verification purposes).
  • Usage patterns and preferences (to help improve our services).

For more details, visit our Privacy Policy Read it.

10 Changes to Terms & Legal Matters

Acm365 reserves the right to update these Terms and Conditions at any time. Members will be notified on the website, and the "Last Updated" date will reflect the change.

  • Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.
  • For significant changes, registered members will be notified by email or SMS.
  • Any disputes arising from these Terms and Conditions will be resolved in accordance with international gaming laws and regulatory guidelines.
For any questions or complaints, please email [email protected]. Our team will respond within 24 hours.
Why acm365 Is Trusted

Our Commitment to Transparency & Security

Acm365's Terms and Conditions are simple, clear, and fair — no hidden traps.

Transparent Terms

Every acm365 rule is written in plain, straightforward language. We avoid complex legal jargon so our terms are easy to understand.

Maximum Security

Acm365 uses bank-grade encryption to protect your data and funds. Every transaction is verified, and suspicious activity is flagged in real time.

Fair Play

All disputes and complaints are investigated impartially. acm365 never makes unilateral decisions — all actions are taken based on evidence.

Responsible Gaming

Acm365 cares about every member's mental wellbeing and financial safety. From setting limits to self-exclusion — all tools are available to you.

24/7 Support

Our Bengali-speaking support team is always on hand to help you understand the terms or resolve any issues. Get a response on live chat in as little as 2 minutes.

Regular Updates

Acm365's terms are reviewed and updated regularly. Members are notified in advance of any changes.

FAQ

Frequently Asked Questions About the Terms and Conditions

The Bengali version is provided for the convenience of Bangladeshi users. In the event of a legal dispute, the English version shall be considered definitive. However, the key terms are identical in both languages.

For significant changes, registered members will be notified by email or SMS. The "Last Updated" date at the top of the page will also be revised. We recommend checking this page regularly.

Attempting to withdraw before meeting the wagering requirements will result in the bonus balance being forfeited. Your original deposit remains withdrawable, but any winnings generated from the bonus may be voided. Since each bonus carries its own terms, please read the offer page carefully for full details.

If an account is closed for reasons other than a rule violation, any valid balance will be refunded. However, if fraud or a breach of terms is established, the balance may be forfeited. Please contact our support team for further details.

Notify our support team via email or live chat and your account will be closed within 48 hours. You will have the opportunity to withdraw any valid balance before the account is closed.

Done reading the terms? Get started now

Register on acm365 and enjoy the best online gaming experience in Bangladesh. Clear rules, secure payments, 24/7 support.

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